Orders may be placed online for items on sale. Orders will require time for preparation and for delivery. Information will be sent across with regard to the availability of a product and the schedule for delivery. For orders on the website a time frame of 48 hours maybe required unless specified otherwise. All information will be sent across by email or whatsapp.

  1. Hundred percent advance against all orders. Since all orders are customized and are perishable in nature, cancellation, refund, exchange and reschedule of delivery date is not available.
  2. Advance orders may be cancelled ninety six hours prior to delivery time (96 hours 4 days). Cancellation request will have to be sent by email.
  3. Cancellation of Order shall be mailed by the customer to connect@bonniesbakery.in with the Subject : “ Cancellation Of Order” and the order number to be mentioned.
  4. Bonnie’s Bakery will issue a refund to the person who has made the payment either by card, account or other method possible.
  5. All refunds shall be made within the period of seven working days from the date of cancellation.
  6. It is entirely up to Bonnies Bakery discretion, to change, cancel, refund or otherwise offer any other option to the customer.
  7. In case of any refund, the amount may be credited as Bonnies Bakery Cash points into your Bonnies Bakery Wallet for any future purchase.