FAQ

What makes Bonnie's Bakery cakes unique?

At Bonnie’s Bakery, every cake is more than just a dessert. It’s an expression of art, love, and tradition. Our cakes are known for their rich flavors, exquisite designs, and the high-quality ingredients we source.

Do you offer vegan or gluten-free options?

Yes, we understand dietary requirements vary. We offer both vegan and gluten-free cake options. Please browse our special dietary section or get in touch for more details.

How do I place an order online?

Simply browse our delightful range of cakes, choose your desired flavor and size, and add to cart. Once you’re ready, proceed to checkout, input your details, and finalize your order. We’ll take care of the rest!

Can I customize my cake?

Absolutely! Bonnie’s Bakery specializes in customized cakes. You can select from various customization options available on our product pages. For bespoke designs or special requests, please contact us directly.

How long in advance should I place my order?

For regular countercakes, we recommend ordering at least 24 hours in advance. For customized or made-to-order cakes, please place your order at least 48 hours in advance to ensure we can craft your masterpiece perfectly.

What is your delivery policy?

We deliver throughout the city. 

Do you offer same-day delivery?

Currently, we offer same-day delivery on our regular products and local locations. Please check product availability and pop-up message to know delivery of any cake you select or contact our customer service for confirmation.

What if I'm not satisfied with my order?

Your satisfaction is our top priority. If you’re not pleased with your purchase, please reach out to our customer service team within 3 hours of receiving your cake, and we’ll do our best to address your concerns.

How should I store my cake?

For best results, store your cake in a refrigerator and consume it within 48 hours. Before serving, allow it to sit at room temperature for about 30 minutes for optimal flavor and texture.

I have more questions. How can I get in touch?

We’re here to help! Visit our “Contact Us” page. Our team will get back to you promptly.